Warranty

Carlisa Enterprises Limited is confident that you will be satisfied with our range of products and services, as we are committed to customer satisfaction. Outlined below are our terms and conditions of our warranty:

AIR CONDITIONERS

  • Windy Inverter Mini-Split units have a limited warranty of five (5) years on the compressors, against manufacturers defects.
  • Windy Light Commercial Inverter units have a limited warranty of three (3) years on the compressors, against manufacturers defects.
  • Windy Non-Inverter units have a limited warranty of three (3) years on the compressors, against manufacturers defects.
  • Electrical components have a limited warranty of one (1) year against manufacturers defects.
  • Labour six (6) months once installation is completed by Carlisa Enterprises Limited.
  • No warranty is offered on Spare Parts Compressors.


AIRCURTAINS
Jinling Air Curtains have a limited warranty of six (6) months against manufacturers defects.

BLENDERS
JTC Omni Blenders have a limited warranty of two (2) years on the motor and one (1) year warranty on the electrical components against manufacturers defects.

DOMESTIC & COMMERCIAL FANS
Accutek, Windy and Wintek domestic and commercial fans have a limited warranty of six (6) months against manufacturers defects.

EXTRACTOR FANS /VENTILATORS & TURBINES
CEL, Jinling and Windy Extractors/Ventilators/Turbines have a limited warranty of six (6) months against manufacturers defects.

FURNITURE

  • CEL Plastic Furnitures have a limited warranty of six (6) months against manufacturers defects.
  • ZOWN Plastic Furnitures have a limited warranty of three (3) years against manufacturers defects.


GENERATORS

  • Powerlink Generators have a limited warranty of one (1) year against manufacturers defects and six (6) months on labour.
  • Ultra Silent Generators with 1500RPM have a limited warranty of one (1) year against manufacturers defects and six (6) months on labour.
  • 3000RPM Generators have a limited warranty of six (6) months or one hundred hours (100hrs) against manufacturers defects, whichever comes first.
  • NO WARRANTY IS OFFERED ON: ATS, AVR, Batteries, Starters and Water Damage.
  • NO REFUND OR EXCHANGE ON ELECTRICAL PARTS. Conditions apply.


OUTBOARD ENGINES

  • ALL Parsun Outboard Motors have six (6) months warranty against manufacturers defects if used for commercial purposes and one (1) year warranty against manufacturers defects if used for domestic purposes.
  • WARRANTY becomes NULL and VOID if the engine is submerged in water, has damage to the propeller caused by debris or other foreign matter, misuse or improper maintenance as outlined in the customer manual.
  • WARRANTY COVERS PARTS ONLY AND DOES NOT INCLUDE LABOUR COST.


PRESSURE TANKS
Global Water Solution (GWS) Pressure and Composite (Fibre Glass) Pressure Tanks have a limited warranty of three (3) years against manufacturers defects. It is HIGLY recommended that Composite Pressure Tanks be covered.

WATER HEATERS

  • SCOTT Tank Water Heaters have a limited warranty of one (1) year on the internal tank and six (6) months on the electrical components against manufacturers defects.
  • RHEEM Tank Water Heaters have a limited warranty of three (3) years on the internal tank and one (1) year on the electrical components against manufacturers defects.
  • Centon and JNOD Tankless Water Heaters have a limited warranty of one (1) year against manufacturers defects, if installed correctly by Plumber and or Electrician.
  • SUNTASK Solar Hot Water Heaters distributed by Carlisa Enterprises Limited have a limited warranty of five (5) years on the system and one (1) year on electrical components against manufacturers defects, if installed correctly by Plumber and or Electrician. Six (6) months on labor once installation is completed by Carlisa Enterprises Limited.


WATERPUMPS

  • GLONG and PARSUN Water pumps have a limited warranty of six (6) months against manufacturers defects.
  • PEDROLLO Water pumps have a limited warranty of one (1) year against manufacturers defects.
  • NO WARRANTY IS OFFERED ON PRODUCTS WITH FAULTY ELECTRICAL SUPPLY or CONNECTIONS.


PARTS
No Exchange or Refund on Electrical Parts. Conditions apply.

REPAIRS
Fans ninety (90) days on labour and motors.

Warranties do not cover Acts of God, improper maintenance, misuse or abuse.

REFUNDS are done only by bank transfer (requires 48hours) or reversed on credit/debit card machine.

RETURNS/EXCHANGE - Items being returned MUST be in its original condition, packaging and done within 48 hours. Conditions Apply.